Privacy Policy

The data controller for the processing of personal data carried out through this website and the TopScammer online store is:

SHARKOMMERCE DI CARDIA (trading as “TopScammer”)

VAT number: IT04145000925

Tax code: CRDFPP99L30B354I

Registered office: Via dell’Abbazia 4, 09129 Cagliari (CA), Italy

For any request regarding this privacy policy or your personal data, please refer to our contact page.

When you use our online store and make a purchase on TopScammer, we may collect the following categories of personal data:

• Identification and contact data: first name, last name, email address, telephone number (if provided)

• Shipping and billing data: shipping address, billing address, country

• Payment data: information related to the payment method used (for example, last digits of card number or transaction ID); payment data are processed securely by external payment service providers and are not stored in full by TopScammer

• Technical and navigation data: cookies, IP address, device and browser data, usage data related to navigation on the website

Your personal data are processed for the following purposes:

• Order management and contract performance: to process your orders, manage payment, shipping and delivery of products, and provide customer support. The legal basis for this processing is the performance of a contract to which you are party.

• Customer support and communication: to respond to your requests for information, support or assistance. The legal basis is the performance of a contract and, where applicable, your consent.

• Administrative and accounting obligations: to comply with legal obligations relating to invoicing, tax and accounting matters. The legal basis is compliance with legal obligations.

• Website operation and security: to ensure the proper functioning, security and performance of the website and online store. The legal basis is our legitimate interest in maintaining the security and efficiency of our services.

• Analytics and personalization (cookies and similar technologies): to analyze how the website and store are used, improve user experience, and personalize content and offers. The legal basis is your consent, provided through the cookie banner.

In order to provide our services and correctly process your orders, your personal data may be shared with:

• E-commerce platform provider: our store is built and hosted on Shopify, which acts as a service provider and, in some cases, as a data processor, processing data on our behalf in accordance with its own privacy and security policies

• Logistics and shipping providers: couriers and shipping partners who handle delivery of your orders to the address you specified

• Payment service providers: third-party payment processors who securely manage your payments (for example, credit card, digital wallets, etc.)

• Professional and technical service providers: IT, hosting, analytics and support providers who help us manage and improve the website and store

These third parties receive only the data necessary to perform the specific service and are required to process them in accordance with applicable data protection legislation and with appropriate security measures.

Personal data are retained for the time strictly necessary to achieve the purposes for which they were collected and, in any case:

• Order and invoicing data: retained for the period required by applicable Italian tax and accounting laws

• Customer support data: retained for the time needed to manage the request and any follow-up

• Cookies and analytics data: retained in accordance with the time limits indicated in the cookie banner and in the settings of the tools used

Once the relevant retention period has expired, data will be deleted or anonymized in a secure manner.

As a data subject, you have the following rights in relation to your personal data:

• Right of access: to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, access to such data

• Right to rectification: to request the correction of inaccurate or incomplete personal data

• Right to erasure: to request the deletion of your personal data in the cases provided for by law

• Right to restriction of processing: to request the restriction of processing in certain circumstances

• Right to data portability: to receive the personal data you have provided to us in a structured, commonly used, machine-readable format and to transmit those data to another controller

• Right to object: to object at any time, on grounds relating to your particular situation, to processing of personal data based on our legitimate interest, including any profiling

• Right to withdraw consent: where processing is based on your consent, you may withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise your rights, please use the contact form or details provided on our contact page. We will handle your request in accordance with applicable legislation and without unnecessary delay.

Our website uses cookies and similar technologies to:

• Improve and personalize your browsing and shopping experience

• Remember your preferences and settings

• Analyze how the store is used (for example, pages visited, time spent on the site) in order to improve our services and content

When you access the website, a cookie banner allows you to provide or withhold consent for non-essential cookies (such as analytics and marketing cookies). You can change your cookie preferences at any time through the banner or your browser settings.

We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration and destruction. These measures are designed to ensure a level of security appropriate to the risks posed by processing operations and the nature of the data.

We may update this privacy policy from time to time, for example to reflect changes in our services or in applicable legislation. Any updates will be published on this page and, if significant, we may inform you via a notice on the website