Shipping & Delivery

SHIPPING POLICY

At TopScammer, every item is made to order. This allows us to offer exclusive designs without overproduction, but it also means production and delivery times work differently from standard retail.

1. Production Time

Once your order is placed, it enters production. Production typically takes a few business days before your item is shipped. We work with premium, vetted manufacturing partners to ensure consistent quality and reliable fulfilment on every order.

2. Shipping Time

After production, shipping times vary depending on your destination:

These are estimates only and do not constitute a delivery guarantee. Actual delivery times may vary due to customs clearance, local holidays, carrier delays, or incorrect address information provided at checkout.

3. Customs, Duties and Import Taxes

For orders shipped outside the European Union, your order may be subject to customs duties, import taxes, or fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after dispatch.

5. Delays

Occasionally, delays may occur due to customs processing, courier disruptions, high order volumes, or incorrect shipping information. If your order is significantly delayed beyond the estimated timeframe, please contact us via our Contact page and we will investigate on your behalf.

6. Lost or Missing Packages

If tracking shows your package as delivered but you have not received it, please contact us within 7 days so we can open an investigation with the carrier. If tracking shows no movement for an extended period, contact us and we will look into it.